Terms & Conditions

Terms & Conditions

Welcome to The Peace Agency website. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree, please refrain from using our website.

1. Use of Website
   • The content on this website is for informational purposes only.
   • We reserve the right to modify, suspend, or discontinue any part of the website at any time.
2. Intellectual Property
   • All content, including logos, text, images, and graphics, is the property of The Peace Agency and may not be copied, modified, or used without permission.
3. Donations
   • Donations made through this website are voluntary and non-refundable.
   • The Peace Agency is a registered non-profit and public benefit organization.
   • All donations will be used to support our various projects.
4. User Conduct
   • Users shall not post, transmit, or distribute any material that is unlawful, harmful, or offensive.
   • Any misuse of this website may result in restricted access.

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Cancellation Policy & Refunds

We appreciate your support and understand that circumstances may change. 
If you wish to cancel your recurring donation, please review our cancellation
policy below.

Cancellation Terms
You may cancel your recurring donation at any time, for any reason.
To request a cancellation, simply send an email to cathy@peaceagency.org.za with your full name and donation details.
Once we receive your request, we will manually process the cancellation
and confirm via email.
No further payments will be deducted after cancellation is confirmed. We’re grateful for your support and hope to stay connected in the
future. Thank you for making a difference with us!

No Refunds Policy

• All donations made to The Peace Agency are final and non-refundable.

• As a non-profit organization, donations are immediately allocated to our programs and initiatives, making refunds impractical.

• If you have made an error in your donation, please contact us within 24 hours, and we will assess your request on a case-by-case basis.

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We’re grateful for your support and hope to stay connected in the
future.
Thank you for making a difference with us!

Privacy Policy

1. Information Collection
   • We collect personal information when you make a donation, sign up for newsletters, or contact us.
   • The information collected may include your name, email, contact details, and payment details.
2. Use of Information
   • Your information is used for processing donations, communicating updates, and improving our services.
   • We do not sell, rent, or trade your information with third parties.
3. Data Security
   • We implement strict security measures to protect your personal data from unauthorized access.
   • However, we cannot guarantee absolute security in electronic communications.
4. Third-Party Links
   • Our website may contain links to third-party websites. We are not responsible for their privacy policies or content.
5. Cookies
   • We may use cookies to enhance user experience and track website traffic.
   • You may disable cookies in your browser settings.
6. Compliance with the Protection of Personal Information Act (POPIA)
   • The Peace Agency is committed to ensuring compliance with the POPIA Act of South Africa.
   • Any personal information collected is processed lawfully and securely in accordance with POPIA.
   • Users have the right to access, correct, or request deletion of their personal data.
   • If you have any concerns regarding the processing of your personal information, please contact us at jo@peaceagency.org.za

Disclaimer

• The Peace Agency makes every effort to provide accurate and up-to-date information on this website. However, we do not warrant the completeness, reliability, or accuracy of the content.
• Any reliance on the information provided is at your own risk.
• We are not responsible for any direct or indirect damages resulting from the use of this website or participation in our programs.
• Images used on this website are AI-generated to protect the identities of the children in our care.

Get in touch

For any queries regarding these policies, please contact us

• 
  cathy@peaceagency.org.za
  
• 082 773 0781